Return Policy & Guarantee
Michael Grinder & Associates values our customers’ satisfaction. If you’re not satisfied with your purchase, you may return your purchase for a refund. If you have any questions prior to requesting a return, check out our FAQs by clicking here or email us at returns@michaelgrinder.com. Otherwise, please review the information and instructions below.
Instructions and Policy Information:
- Complete the Return Form located below.
- We will issue a refund to your original form of payment for items returned within 30 days from the order date.
- If you believe your package was damaged in shipping, we require that you contact us within 5 days of delivery and we will work with you to quickly resolve the issue.
- All returned items must be in their original condition and in any original packaging.
- Shipping charges are non-refundable.
- Customers must pay for return shipping (unless the return is a result of our error).