In today’s world, the Art of Communication — the ability to predict and respond to behavior — is crucially important. Here’s how your team can enjoy more freedom.
Modified Transcript
Michael Grinder here.
If I had one wish, one gift to give other people, it’d be freedom.
What do I mean by that?
Freedom to communicate well.
The opposite of freedom is when you’re incompetent and you don’t know what to do.
What causes us to be incompetent? Surprise is the number one factor.
When we breathe high, we lose all of our abilities. You can have laminated plaques, degrees, and achievements on your wall, but those don’t mean a thing if you don’t respond well when something surprises you.
You’ve got to be able to recognize what’s going to happen before it happens.
How can you do that? Let me teach you!
The name of our course is called “Freedom Through Perception.”
How do you go from being reactive to being proactive? When you know what’s coming, you have more choices — and if I may, even if you can’t do anything about it, knowing that it’s going to happen, you stay relaxed. When you’re relaxed, you get to influence what’s about to happen.
There are three particular items in this course that I really want to emphasize.
1. Are your nonverbals supporting your verbal message?
- Eye contact
- When you do your voice patterns: credible, approachable
- Hand gestures: palm up, palm sideways, palm down
- Proximity with other people
All of those make a huge difference in terms of your communication.
So if I may, make sure you communicate so that your verbal message and your nonverbals are supporting each other.
2. Group dynamics.
Are you leading a group or is a group leading you?
The biggest, hardest thing to watch for, in terms of group dynamics, are the ghosts from the past that are still influencing the present.
How to get them out? How to address them? How to befriend them?
3. Difficult conversations
This third area is probably the most difficult for most leaders.
How do you stay resourceful? How do you make sure that you maintain your relationship with the other person so that after that conversation is over, you still can work with each other?
“Freedom Through Perception” — my new half-day group workshop that teaches you how to go from being reactive to proactive.
What a difference it makes.
Want to learn more about this group coaching workshop? Check it out.